Privacy Policy

1. Information We Collect

When you register an account, place an order, or contact us, we may collect the following information:

• Full name and email address
• Delivery and billing address
• Payment reference data (we do not store card details — payments are processed securely via PayFast)
• Messages and enquiries submitted through our contact form
• Browsing behaviour and cookie preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send transactional emails such as order confirmations and receipts
• Respond to customer service requests and enquiries
• Improve the functionality and user experience of our website
• Comply with legal obligations

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use cookies to:

• Maintain your session (shopping cart and authentication)
• Remember your wishlist selections
• Store your cookie consent preference

You may disable cookies in your browser settings; however, certain features of the site may not function correctly.

4. Third-Party Services

We use PayFast to process payments. Your payment details are submitted directly to PayFast's secure servers and are never stored on our systems. Please refer to PayFast's own Privacy Policy for details.

We use Google Fonts and Fontshare to serve web fonts. These services may log your IP address as part of standard CDN operations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are retained for a minimum of 5 years for financial compliance purposes.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent at any time

To exercise any of these rights, please contact us at info@luxuryfurniture.com.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All connections to this website are encrypted using HTTPS where available.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The date at the top of this page reflects the most recent revision.

9. Contact

If you have any questions about this Privacy Policy, please contact us: